Felix Appliance Heating & Air Mesa Arizona
Business Overview
Felix Appliance Heating & Air stands as a trusted appliance repair service in Mesa, operating from 1535 N Horne #31 in the North Country Club area of Arizona. This family-owned enterprise delivers comprehensive repair and maintenance for residential appliances and heating systems across Mesa and surrounding East Valley communities like Tempe, Chandler, and Gilbert.
The team specializes in efficient onsite services, including appliance diagnostics and HVAC installations, ensuring minimal disruption for local homeowners. With options for online estimates and credit card payments, Felix Appliance Heating & Air maintains a customer-focused approach to all repair needs.
Established around 2015, the business employs licensed technicians who handle everything from fridge repairs to duct cleaning. Their reputation for transparent pricing and rapid response builds lasting trust in the Mesa community, backed by hundreds of positive reviews and a no-hidden-fees policy.
As an award-winning provider, Felix Appliance Heating & Air integrates air quality improvements and mini-split systems into their offerings, serving as a one-stop solution for appliance repair service in Mesa.
Core Services
- Appliance repair for refrigerators, stoves, and dryers
- HVAC installation and routine maintenance
- Duct cleaning to enhance indoor air flow
- Mini-split system setup and servicing
- Air quality assessments and improvements
- Onsite consultations for heating and cooling issues
Customer Reviews
Felix Appliance Heating & Air boasts a 4.9-star rating from 188 reviews, with customers frequently praising technicians, fridge repairs, fair pricing, AC services, and clear communication. The vast majority—180 five-star reviews—underscore consistent satisfaction in handling summer cooling needs and appliance issues.
"Cody fixed our stovetop burner and addressed the refrigerator noise effectively." – K T, 5 stars
"Robert Felix apologized promptly and returned to thoroughly clean the refrigerator, restoring our trust." – Updated feedback from K T
Areas for Improvement
While this business maintains a 4.9-star rating with 188 reviews, some customers have reported concerns worth noting. In a few instances, reviewers mentioned challenges with technician thoroughness during appliance maintenance, particularly around cleaning tasks, and occasional lapses in communication that led to frustration. One customer noted that the technician "responded rudely" when questioned about incomplete work. These issues highlight patterns in service execution and responsiveness, though they appear in a small minority of feedback.
Overall, most experiences are positive, with quick resolutions often following initial concerns. Potential customers may want to clearly outline expectations for cleaning and tools upfront and provide immediate feedback if issues arise to facilitate prompt fixes.
Community Trust Signals
- Earned hundreds of five-star reviews, reflecting strong local reputation for no hidden fees
- Family-owned operation fostering personalized service in Mesa and East Valley
- Active on social media platforms like Facebook and YouTube for community engagement and tips
- 4.9 overall rating from 188 verified customers, with minimal low ratings
- Locally award-winning for price transparency and rapid response times
Competitor Comparison
| Market Segment | Typical Approach | Felix Appliance Heating & Air Advantage |
|---|---|---|
| Traditional Providers | Rely on scheduled appointments with variable wait times | Offers responsive onsite services and online estimates for faster resolutions |
| Budget Services | Focus on low initial quotes but add surprise fees | Provides upfront pricing, free service calls with repairs, and price match guarantees |
| National Chains | Standardized processes with less local customization | Delivers family-owned, award-winning expertise tailored to Mesa's East Valley needs |
| General Contractors | Broad but shallow service coverage | Specializes in comprehensive appliance repair, HVAC, and air quality solutions with licensed pros |
FAQ
How reliable is appliance repair for noisy refrigerators in Mesa Arizona?
Felix Appliance Heating & Air specializes in diagnosing and fixing noisy refrigerators by inspecting internal components and clearing debris buildup. Technicians arrive equipped for thorough assessments, ensuring issues like fan malfunctions are resolved efficiently. Customers in Mesa report positive outcomes after follow-up visits, restoring quiet operation. For persistent problems, schedule a revisit via their website to avoid ongoing noise and potential damage.
What if debris remains after refrigerator repair service in Mesa AZ?
In cases of incomplete debris cleanup during repairs, the company responds promptly to customer feedback. An owner-led follow-up ensures all areas, front and back, are vacuumed properly using appropriate tools. This addresses buildup from prior use, preventing mold or efficiency issues. Mesa residents should document concerns with photos and contact the service directly for a free return visit to complete the job thoroughly.
How does the service handle rude technician behavior during home visits in Mesa?
The team prioritizes professional conduct, but if communication issues arise, direct owner intervention occurs swiftly. Apologies and corrective actions, like reassigning tasks, maintain service quality. For appliance repairs in Mesa, users can report experiences via phone at (480) 744-0731 to ensure future interactions are courteous and focused on resolving problems effectively without added stress.
Can I expect follow-up visits for incomplete stovetop burner fixes in Mesa Arizona?
Multiple visits are common to fully address burner issues, such as ignition failures or uneven heating. Technicians test functionality post-repair and return if needed to confirm reliability. In Mesa, this approach prevents recurring problems and ensures safe cooking. Booking additional appointments through the website streamlines the process, providing peace of mind for households relying on consistent appliance performance.
What tools do repair services use for thorough appliance cleaning in Mesa AZ?
Equipped technicians employ vacuums with specialized attachments and manual tools for comprehensive debris removal from appliances like refrigerators and ovens. This prevents clogs and maintains efficiency. If standard equipment falls short, the service upgrades tools on return visits. Mesa customers benefit from this detail-oriented method; urgent cleanings can be arranged by calling (480) 744-0731 to restore hygiene quickly.
For complete guide on Appliance Repair Service see our service page .
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