Sears Appliance Repair Mesa Arizona
Business Overview
Sears Appliance Repair operates as a trusted appliance repair service in Mesa, delivering expert solutions for homes in Superstition Springs and surrounding east Mesa areas. Situated at 6515 E Southern Ave, Mesa, AZ 85206, the business maintains a national chain presence with local focus on efficient, onsite repairs. Accessibility features include wheelchair-accessible entrances and parking, alongside credit card payments for convenience.
The team specializes in diagnosing and repairing major appliances, addressing issues like hidden faults in washers or faulty oven igniters. Drawing from owner insights, technicians go beyond error codes to uncover root causes, such as clogged pumps or failing sensors, ensuring fixes that endure. This approach supports same-day and next-day appointments for urgent needs.
With over 60 years of area reputation, Sears Appliance Repair provides licensed and insured services by factory-certified professionals. The business accepts most major brands, offering installations alongside repairs for refrigerators, HVAC systems, and more. Community trust builds on consistent professionalism and nationwide warranties that protect investments.
Core Services
- Refrigerator repair and maintenance for cooling issues and ice maker problems
- Washer and dryer servicing to resolve spinning failures and sensor errors
- Oven and range repairs, fixing heating elements and temperature inconsistencies
- Dishwasher troubleshooting and part replacements for efficient operation
- Air conditioning repair for residential comfort systems
- Furnace maintenance to ensure reliable heating performance
- HVAC system diagnostics and installations
- General appliance installations with professional setup
Customer Reviews
Sears Appliance Repair holds a strong 4.7 out of 5 rating from 168 reviews, with praise for skilled technicians, warranty support, and refrigerator fixes. Common themes include thorough diagnostics, ice maker resolutions, and professional handling of units like ovens and HVAC systems, though some note cost considerations.
Edward Hein shared, "Bernard was on time and checked my stovetop/range thoroughly." Teri Nowicki added, "Tam did a great job fixing my refrigerator." These highlights reflect consistent expertise and customer satisfaction.
Areas for Improvement
While this business maintains a 4.7-star rating with 168 reviews, some customers have reported concerns worth noting. Several reviews highlight reliability issues, such as technicians failing to show up for scheduled appointments, with one customer stating "prior tech appointments were no shows for 3 times." A few others mention inadequate communication, where repair personnel arrived without key details about the issue, and unexpected billing for missed services, contributing to frustration in these instances.
These concerns appear in a minority of reviews, reflecting polarized experiences amid mostly positive feedback. Potential customers may want to confirm appointment details and billing policies upfront before scheduling to ensure a smoother process.
Community Trust Signals
- Boasts a 4.7-star rating from 168 reviews, with 148 five-star feedbacks emphasizing technician reliability
- Longstanding national brand presence fosters ongoing community engagement in Mesa and Superstition Springs
- Active on social platforms including Facebook, YouTube, and Instagram for updates and tips
- Serves as a trusted national chain location with licensed, insured operations building local confidence
Competitor Comparison
| Market Segment | Typical Approach | Sears Appliance Repair Advantage |
|---|---|---|
| Traditional Providers | Focus on local, word-of-mouth services with variable scheduling | Offers national warranties and same/next-day appointments for faster, assured resolutions |
| Budget Services | Emphasize low upfront costs but may lack comprehensive coverage | Provides transparent pricing with factory-certified expertise and brand-wide support |
| National Chains | Deliver widespread availability yet face mixed sentiment on costs | Combines 60+ years reputation with accessible onsite services and extended daily hours |
FAQ
Can I walk in and get replacement parts?
Hello! You can order replacement parts online at searspartsdirect.com (by Sears Appliance Repair)
How to schedule refrigerator repair in Mesa, Arizona?
To book a refrigerator repair in Mesa, AZ, visit the Sears Home Services website or call (480) 725-1241. Users report occasional delays with the AI scheduling system, including cancellations, but technicians like Tam arrive promptly once assigned. Expect a thorough diagnosis and part ordering if needed, leading to reliable fixes. For urgent issues, mention them when booking to prioritize service. Positive outcomes often follow initial hurdles.
What makes Sears oven repair reliable in Mesa AZ?
Sears oven repair in Mesa, AZ, stands out for knowledgeable technicians like Bill, who explain diagnostics clearly and ensure professional service. Reviews highlight thorough evaluations and pleasant interactions, building trust. While some experience scheduling frustrations via AI, the hands-on work delivers consistent results. For stoves showing odd electrical signs, prompt booking prevents hazards—call (480) 725-1241 or use the website to arrange a visit and avoid risks like blown coils.
How to fix ice maker issues with Sears in Arizona?
For ice maker problems in Mesa, AZ, contact Sears Appliance Repair at (480) 725-1241 or through their website to schedule. Technicians such as Tam expertly replace parts like the back panel, providing courteous and efficient service. Customers appreciate the trustworthiness and quick return visits for part installations. If the appliance acts strangely, address it soon to maintain functionality—reviews confirm high satisfaction with the repair process despite initial booking challenges.
Is Sears stovetop service urgent in Mesa Arizona?
Sears stovetop service in Mesa, AZ, handles urgent repairs effectively, with techs like Bernard arriving on time for comprehensive checks. One reviewer avoided a dangerous electrical incident by acting fast on unusual sounds—don't delay if appliances malfunction. Schedule via the website or by calling (480) 725-1241, noting potential AI system glitches but praising the experienced staff. Professional handling ensures safety and restores functionality, as echoed in five-star experiences.
For complete guide on Appliance Repair Service see our service page .
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