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Mike Way Appliance Repair

4.7(420 reviews)

Business Overview

Mike Way Appliance Repair, a locally owned and operated business since 2010, has become a reputable appliance repair service in Murfreesboro. Mike Way, the sole proprietor, is recognized for his prompt, honest approach to appliance diagnostics and repairs. The business is committed to transparent pricing, providing upfront cost estimates with no hidden fees, and often waiving service call fees if repairs are completed.

Customers frequently highlight Mike Way Appliance Repair’s quick response times and willingness to provide valuable, money-saving advice over the phone, a testament to its customer-first philosophy. This commitment to integrity and client education distinguishes the business from competitors.

With a focus on dependable service and strong community trust signals, Mike Way Appliance Repair continues to be a preferred choice for residents seeking expert and honest solutions for their appliance needs.

In This Guide

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Core Services

  • Residential appliance repair (washers, dryers, refrigerators, ovens, stoves, dishwashers)
  • Commercial repairs
  • Parts replacement
  • Free advice by phone
  • Same-day and emergency service

Testimonials

With an impressive overall score of 4.7 stars across 420 reviews, Mike Way Appliance Repair is consistently praised for its professionalism and reliability. Customers frequently commend their expertise in washer and dryer repair, as well as refrigerator repair, often highlighting the staff's extensive knowledge and honesty. Reviewers note, "Mike is great. Response time was unbeatable and he explained everything he was doing." Another satisfied customer stated, "He was very knowledgeable and gave me some great tips to help avoid problems in the future."

Competitor Comparison

Feature Mike Way Appliance Repair Most Competitors
Service Approach Honest, no-pressure, often advises by phone Mandatory visits, potential upsells
Service Call Fees Often waived if repairs are completed Typically charged regardless of repair
Customer Focus Personal, educational, community-oriented Volume-based, standard protocols
Part Sourcing Uses only factory-certified parts Varies
Transparency Upfront pricing, no hidden fees May have less transparent pricing policies

Frequently Asked Questions

What types of appliances does Mike Way Appliance Repair service?

Mike Way Appliance Repair provides residential appliance repair for washers, dryers, refrigerators, ovens, stoves, and dishwashers, as well as commercial repairs and parts replacement.

What are the working hours for Mike Way Appliance Repair?

Mike Way Appliance Repair operates Monday through Friday from 8 AM to 5 PM, and is closed on Saturdays and Sundays.

What payment methods are accepted by Mike Way Appliance Repair?

Mike Way Appliance Repair accepts cash-only payments.

Does Mike Way Appliance Repair offer same-day service or emergency repair?

Yes, Mike Way Appliance Repair is highly responsive and offers quick same-day appointments and emergency service.

Which areas does Mike Way Appliance Repair serve?

Mike Way Appliance Repair serves Murfreesboro, Smyrna, La Vergne, Antioch, Donelson, and the greater Rutherford County area.