Mr Boro Appliance Murfreesboro Tennessee
Business Overview
Mr Boro Appliance operates as a dedicated appliance repair service in Murfreesboro, based at 309 W Main St #111 in the heart of downtown Tennessee. This women-owned business focuses on reliable repairs in the Main Street historic area and surrounding neighborhoods.
Specializing in refrigerators, washers, dryers, ovens, and stoves, the team provides onsite services with online estimates for convenience. Appointments are required, and credit cards are accepted alongside wheelchair-accessible parking.
Founded in 2017, Mr Boro Appliance maintains licensed and insured status. It earns trust through local reputation and word-of-mouth, with extended hours from 9 AM to 8 PM Monday through Friday.
A $75+ service fee applies, with most repairs ranging $150–$300 based on the appliance. The downtown location supports quick responses to urgent calls.
Core Services
- Refrigerator diagnostics and repairs
- Washer and dryer maintenance
- Oven and stove troubleshooting
- Dishwasher fixes
- Onsite appliance evaluations
- Ice maker and water line services
Customer Reviews
With a 4.7-star rating from 179 reviews, Mr Boro Appliance excels in dryer, refrigerator, and price-related services. Customers praise communication, diagnostics, and fair evaluations.
"We had a great experience... fair price for an evaluation... friendly, helpful, experienced." – David Naylor, 5 stars
"Great communication on text." – Patrick Cammack, noting responsiveness despite challenges.
Areas for Improvement
While this business maintains a 4.7-star rating with 179 reviews, some customers have reported concerns worth noting. Several reviews describe repeated service visits that failed to resolve appliance issues, with one customer stating "charged for several repairs that never fixed the issue." A few others noted a lack of initial diagnostics and delays stretching over a month.
These concerns appear in a minority of reviews, reflecting moderate severity amid mostly positive feedback. Potential customers may want to verify warranty status upfront and request a diagnostic report before approving any charges.
Community Trust Signals
- 4.7 stars from 179 Google reviews, with 162 five-star ratings
- Women-owned business building local loyalty
- Strong word-of-mouth reputation in downtown Murfreesboro
- Active on Facebook for community updates
- High marks for communication and diagnostics
Competitor Comparison
| Market Segment | Typical Approach | Mr Boro Appliance Advantage |
|---|---|---|
| Traditional Providers | Scheduled visits with limited flexibility | Downtown location for faster, urgent responses |
| Budget Services | Low-cost parts, minimal diagnostics | Transparent pricing with thorough evaluations, $75+ fee |
| National Chains | Standardized service, longer wait times | Personalized onsite repairs, women-owned local focus |
| Established Firms | Broad coverage, higher overhead | Responsive to core downtown market, extended weekday hours |
FAQ
Does Mr. Boro Appliance check warranty before repairing fridges in Murfreesboro TN?
Before any repairs, Mr. Boro Appliance technicians in Murfreesboro verify warranty status to avoid unnecessary charges. Customers receive clear guidance on manufacturer claims for covered issues, saving time and money. This transparent process addresses common concerns and ensures reliable service for refrigerators and other appliances.
How soon can I get a washer repair appointment in Murfreesboro Tennessee?
Mr. Boro Appliance typically schedules washer repairs within 1-2 days in Murfreesboro, with same-day options for emergencies by calling (615) 231-0232. Efficient booking via http://boroappliance.com/ minimizes downtime. Strong text communication keeps customers updated on arrival times and service progress.
Does Mr. Boro Appliance advise on replacing appliances instead of fixing in Murfreesboro?
Experienced technicians evaluate appliances and provide honest advice on repair versus replacement in Murfreesboro. They recommend suitable new models from local stores without pushing unnecessary fixes. This helpful approach has earned high praise for fairness, fair pricing, and customer-focused guidance post-evaluation.
Are Mr. Boro Appliance ice maker repairs reliable in Murfreesboro Tennessee?
Mr. Boro Appliance handles ice maker repairs reliably in Murfreesboro using quality parts and thorough diagnostics. Despite occasional rescheduling, excellent text communication ensures updates. Customers benefit from transparent pricing and post-service support, with many reporting successful fixes for refrigerators after initial visits.
What causes appointment cancellations at Mr. Boro Appliance in Murfreesboro?
Occasional cancellations at Mr. Boro Appliance in Murfreesboro stem from high demand or unforeseen issues, but rescheduling is flexible via phone. Technicians prioritize communication through text for real-time updates. The service maintains strong reliability overall, backed by 30 years of family-owned experience.
For complete guide on Appliance Repair Service see our service page .
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